Frequently Asked Questions

What are the APIWA office hours? āˆ’
APIWA offices are open Monday - Friday from 10am to 3pm
How far in advance can I book an APIWA Holiday Home? +
Our Holiday Home Policy has recently been updated; you can now book 14 months to the day online and via the office
How can I check my Membership renewal date / update my payment method? +
To enquire or update your Membership information please contact the office on 9325 7425 or apimail@apiwa.com.au (This procedure can no longer be performed through the self-serve portal)
I’m having problems logging in. +
  • To log in please enter your current email address registered with your Membership.
  • Your password is your APIWA Member number.
  • If this does not work, please place APIwa? Directly in front of your member number. Example APIwa?0000000
  • Still not working? Please contact the office on 9325 7425 or apimail@apiwa.com.au for a password reset.
Can I reset my password? +
To reset your password you will need to contact the office on 9325 7425 or email us at apimail@apiwa.com.au.